People speak of businesses as being "brick-and-mortar" or "visual", but at their core, they are neither; business are "people" - people create the product, the marketing, and specially the customer experience thet defines what the business is and stand for.
Look around at your people; are they...
- Friendly and congenial with each other, customers, and prospects?
- Prepared to lead your company (regardless or whether they are "leader" or employees) to new levels?
- A true reflection of your organization?
Source:
- www.shrm.org
- www.managingpeopleatwork.com
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