- Be fair, honest, and consistent
- Hire with an eye for tomorrow: Plan to grow; hire within the plan.
- Delegate by design: Realize you cannot do it all, but give the right task to the right person.
- Pay accordingly: Salary at or above industry standard lures the best and brightest - and encourages loyalty.
- Reward appropriately: Bonuses encourage people to work hard.
- Listen, then lead: For many, listening is a lost art; listen to what people say, than act.
- Praise publicly, critique privately: Those who praise in public lead by motivating; those who scorn in public lead by fear.
- Avoid complacency: Idle people foment lost opportunities.
- Seek camaraderie: The team goes where individuals cannot.
- Trust wisely: Give people a chance to fail - and succeed.
- www.shrm.org
- www.managing peopleatwork.com
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